When will my order ship?
Most orders usually ship within 2-3 days. If you place your order Monday through Thursday, your order may take a an extra day or two to ship depending on the volume of orders we receive on the weekend. 120 mL. bottles are special order and can take up to 7 business days to ship.
Help! I made a mistake on my order!
Unfortunately we cannot make changes to an order after the credit card has been charged. Please make sure to double check your order before completing the purchase! Otherwise we will have to cancel and refund your order so you can re-do your purchase with the correct items you would like.
I received my order and there was something wrong, what do I do now?
If there is any issue with your order, broken bottles, wrong flavors, nicotine levels, etc. please take a picture immediately and email them to customer service at VictoryLabsOnline@gmail.com. We will fix any issues right away. Victory Labs will take any issues into consideration and come to a fair resolution on a case by case basis.
What carrier do you use for shipping?
USPS Retail Ground: usually delivers within 4-10 business days